inWebo Authenticator app
This documentation refers to inWebo Authenticator 6 installation and configuration.
InWebo Authenticator is a One-Time Password generator App that supports push notifications as well a fully offline mode. The main terms you may encounter are the following:
Activation → action of enrolling, registering a device as a trusted authentication tool.
Device → trusted authentication tool. It may be a mobile, a computer (desktop app) or a web-browser.
OTP → the One-Time Password you can generate to log in.
Service → the environment in which your account is registered. It is usually your company.
Account → the space where your personal data is stored as a user in a service. You access your account settings from your Authenticator application.
PIN code → the personal identification number (PIN) used for authentication. It is also required to validate an important action in your account.
Download and installation
Authenticator 4 application is no longer supported on recent versions of operating systems. The current Authenticator app that we recommend installing is Authenticator 6.
See the “Migrating from Authenticator 4 to Authenticator 6” documentation.
The inWebo Authenticator 6 App is available for the following operating systems: Android / iOS / Windows / macOS.
For Android: Google Play Store
For iOS: App Store
For Microsoft Windows and macOS, installation files are available in the Resources Downloads page
For scripting and deployment purposes, the installation file for Microsoft Windows is also available in .MSI format

Authenticator app for Windows
Find below some useful information about inWebo Authenticator installation on Windows.
Install the app certificate
Below are two ways to install the certificate.
This is required to authenticate to the administration console v2 with Authenticator Desktop (see Administration Console V2)
or
Silent installation
The inWebo Authenticator application can be silently installed. Run the following commands with admin privileges: "Authenticator-Windows-Setup.exe" /S
Error codes
inWebo Authenticator installer returns error codes as a result of their execution:
0 - Normal execution (no error)
1 - Installation aborted by user (cancel button)
2 - Installation aborted by script
Upgrading Authenticator
Find below our recommendations when upgrading Authenticator on Windows.
Install the new version without uninstalling the previous one. This will allow you to keep the activated accounts of your Authenticator devices. If you uninstall your Authenticator application, you will lose the inWebo profiles activated on these tools.
Keep the same installation method (exe or msi) used to install the previous version. EXE files and MSI installers use different installation paths, so upgrading exe to msi or the other way around will not keep your users' enrollments.
To see if you have previously installed via the exe or via the msi, check the Authenticator 6 installation directory:
for the exe, the installation directory is: C:\users\<User_Name>\AppData\Local\Programs\authenticator6
for the msi, the installation directory is: C:\Programmes(x86)\Authenticator 6
To upgrade to Authenticator 6.14, you should upgrade from 6.12 only. Upgrading from Authenticator 6.8 to Authenticator 6.14 is not possible.
First app launch
To get started with Authenticator 6 app, you should first activate a device. To get a valid activation code for the first time, contact your administrator.
Launch Authenticator 6 application.
Check “I agree” to give your consent to the Privacy Policy.
Allow Authenticator 6 to take pictures (this is used to scan QR codes).
Enter a valid activation code (contact your administrator) and click the validate button.
Define a new PIN code.
Your device is now activated as a trusted device.
Overview
The home page
Here you can see the standard actions you can perform by clicking on the items of the Authenticator 6 app home page.

Service name and logo → When clicking on your service name and logo, "Authorize a connection",
you can check pending authentication.Generate an OTP → To generate an One-Time Password with this device, when it is needed
My Devices → To manage your trusted devices. You can also add a new trusted device.
My Account → To manage your PIN code, your Antiphishing security, or initiate the account recovery (when blocked).
The menu
Here you can see the standard actions you can perform by clicking on the items of the Authenticator 6 app sidebar menu.

Home → To return to the home page.
Generate an OTP → To generate an One-Time Password with this device, when it is needed
My Devices → To manage your trusted devices. You can also add a new trusted device.
My Workstation → To manage your workstations and your scratch codes (only for Windows Logon)
My Account → To manage your PIN code, your Antiphishing security, or initiate the account recovery (when blocked).
Audit → To consult your authentication activity
Dark mode → To enable/disable dark mode for the app
Language → To switch the interface language of your App (English, French, Spanish, Deutsch, Italian, Russian, Chinese, Japanese)
Authentication
Depending on the authentication mode selected, you can receive push authentication requests on your mobile device (Authenticator mobile) or in the notification system of your computer (Authenticator Desktop).
During the authentication process you receive notification. Click on the notification to launch the Authenticator 6 app.
If requested, enter your PIN code and click the “Accept” button to validate this push authentication request.
You are successfully authenticated. Close Authenticator 6 application.
Configuration
Accounts
My Devices
This section will only be displayed if your administrator enabled the option in the inWebo administration console
When selecting "My Devices" section you can consult and manage the list of trusted devices.
Audit
This section will only be displayed if your administrator enabled the option in the inWebo administration console
This section allows you to consult the activity of your account of the inWebo platforms.