There are 2 accesses to our inWebo infrastructure:

  • A main access (default)

  • A secondary access (in case of main access failure, DNS switches to the secondary access)

For RADIUS access points, the RADIUS client will manage the switchover from primary to secondary in case of network access failure. Each radius access point load-balances the workload on several radius servers located in different data-centers.

Migration to a new data center

Our current data center operator has announced the upcoming closure of a data center where one of our three production nodes is hosted. In anticipation, we have decided to move our production node to a new data center. The new data center has the same level of certification as the previous one. Also, it allows us to increase our solution resilience as the new data center is operated by a different company.

In addition to moving physical equipment, we will need to change our secondary addressing range from 217.69.22.49-62 to 217.180.130.48-61.

The schedule of operations is as follows:

  • September 1, 2022 - Provision of new IP addresses for external testing before DNS changes

  • September 6, 2022 - DNS update

  • September 17-18, 2022 - Physical relocation of servers to the new data center

  • September 30, 2022 - Decommissioning of the 217.69.22.49-62 access points

As an inWebo clients, you need to check the followings:

  1. The use the 217.69.22.49-62 IP addresses in your integration configurations. This is usually necessary on RADIUS clients. If you are using these IP addresses, you will need to change the configuration between September 6 and September 30. After this date, these IP addresses will stop functioning.

  2. The firewall rules allowing access to 217.69.22.49-62 IP addresses on your networks. You will need to add the new addresses by September 6, 2022. Once the full transition is finished, you will be able to remove all old addresses.

All our teams are mobilized to make this move as comfortable as possible for our customers:

  • There is no planned interruption of our services during these operations.

  • We will carry out the most sensitive operations outside working hours to limit the impact of a possible incident.

  • Our teams will be there to assist you during this operation

DNS

Ports

Primary IP address

Secondary IP address

Current data center

New data center

api.myinwebo.com

80, 443

95.131.137.68

217.69.22.52

217.180.130.52

http://www.myinwebo.com

80, 443

95.131.137.69

217.69.22.53

217.180.130.53

ult-inwebo.com

80, 443

95.131.137.69

217.69.22.53

217.180.130.53

kiwi.myinwebo.com

80, 443

95.131.137.69

217.69.22.53

217.180.130.53

primary → radius-a.myinwebo.com

1812 (UDP)

95.131.139.137

secondary → radius-b.myinwebo.com

1812 (UDP)

217.69.22.59

217.180.130.59

Legacy RADIUS access points

If you are using these legacy addresses, we strongly recommend that you upgrade to the new configuration (radius-a/radius-b) to improve your resiliency. Please contact our support if you need assistance.

primary → radius1.myinwebo.com

1812 (UDP)

95.131.137.65

secondary → radius1b.myinwebo.com

1812 (UDP)

217.69.22.51

217.180.130.51

primary → radius2.myinwebo.com

1812 (UDP)

95.131.137.66

secondary → radius2b.myinwebo.com

1812 (UDP)

217.69.22.49

217.180.130.49

primary → radius3.myinwebo.com

1812 (UDP)

217.69.22.51

217.180.130.51

secondary → radius3b.myinwebo.com

1812 (UDP)

95.131.137.66

primary → radius4.myinwebo.com

1812 (UDP)

95.131.137.67

secondary → radius4b.myinwebo.com

1812 (UDP)

217.69.22.50

217.180.130.50